This Page is a translation of our “Datenschutzerklärung” exclusivly for your convenience. When in conflict with the german version or inaccurate the original German Version will have precedence.
We (“we,” “us,” “our”) take the protection of users’ (“user” or “you”) data on our website and/or mobile app (the “Website” or the “Mobile App”) very seriously and are committed to safeguarding the information that users provide to us in connection with the use of our Website and/or Mobile App (together, the “digital assets”). We are also committed to protecting and using your data in accordance with applicable law.
This Privacy Policy explains our practices regarding the collection, use, and disclosure of your data when you access our digital assets (“Services”) through your devices.
Please read this Privacy Policy carefully and ensure you fully understand our practices in relation to your data before using our Services. If you have read, fully understood, and disagree with our data practices, you must discontinue use of our digital assets and Services. By using our Services, you acknowledge the terms of this Privacy Policy. Continuing to use the Services constitutes your acceptance of this Privacy Policy and any amendments to it.
In this Privacy Policy, you will learn:
- How we collect data
- What data we collect
- Why we collect this data
- With whom we share this data
- Where the data is stored
- How long we retain the data
- How we protect the data
- How we handle data relating to minors
- Updates or changes to the Privacy Policy
In this Privacy Policy, you will learn:
Why do we collect this data?
Here are the primary methods we use to collect data:
- We collect data during your use of our Services. When you visit our digital assets and use Services, we may collect, log, and store usage sessions and related information.
- We collect data that you voluntarily provide to us, such as when you contact us directly via a communication channel (e.g., an email with a comment or feedback).
- We may collect data from third-party sources, as described below.
- We collect data that you provide to us when you sign up for our Services through a third-party provider like Facebook or Google.
What data do we collect?
Below is an overview of the data we may collect:
- Non-identifiable and unidentified information that you provide during the registration process or that is collected through the use of our Services (“non-personal data”). Non-personal data does not enable us to identify the person from whom it was collected. The non-personal data we collect mainly consists of technical and aggregated usage information.
- Personally identifiable information, i.e., data that can identify you or that could, with reasonable effort, identify you (“personal data”). Personal data we collect through our Services may include details requested from time to time, such as names, email addresses, addresses, phone numbers, IP addresses, and more. If we combine personal data with non-personal data, as long as it is in combination, we will treat it as personal data.
Why do we collect this data?
Here are the main ways we use the collected data:
- To provide and operate our Services;
- To develop, customize, and improve our Services;
- To respond to your feedback, requests, and inquiries, and to offer help;
- To analyze patterns of demand and usage;
- For internal, statistical, and research purposes;
- To improve our capabilities in terms of data security and fraud prevention;
- To investigate, detect, prevent, or take action regarding illegal activities and other violations, enforce our terms and policies, and comply with applicable law, regulation, or legal authority;
- To send you updates, news, promotional materials, and other information related to our Services. You may choose whether you wish to continue receiving promotional emails by clicking the unsubscribe link in those emails.
With whom do we share this data?
We may share your data with our service providers to operate our Services (e.g., storing data via third-party hosting services, providing technical support, etc.).
We may also disclose your data under the following circumstances: (i) to investigate, detect, prevent, or take action regarding illegal activities or other wrongdoing; (ii) to establish or exercise our rights of defense; (iii) to protect our rights, property, or personal safety, as well as the safety of our users or the public; (iv) in the event of a change of control in our company or one of our affiliated entities (through merger, acquisition, or purchase of substantially all assets, etc.); (v) to collect, hold, and/or manage your data through authorized third-party providers for reasonable business purposes; (vi) to cooperate with third parties to enhance your user experience. To avoid misunderstandings, we would like to clarify that we may transfer, share, or otherwise use non-personal data at our discretion.
Please note that our Services allow social interactions (e.g., public posting of content, information, and comments, and chatting with other users). Please be aware that any content or data you share in these areas may be read, collected, and used by others. We advise you against posting or sharing information you do not wish to be public. Uploading or otherwise making data available on our digital assets in the course of using a Service is at your own risk. We cannot control the actions of others who may have access to your data or content. You acknowledge and agree that copies of your data may remain accessible on cached and archived pages or if other users or third parties have copied or stored your content, even after its deletion.
Cookies and similar technologies
When you visit or access our Services, we authorize third parties to use web beacons, cookies, pixel tags, scripts, and other technologies and analytics services (“tracking technologies”). These tracking technologies may allow third parties to automatically collect your data in order to improve your navigation experience on our digital assets, optimize their performance, and tailor the user experience, as well as for security and fraud prevention purposes.
For more information, please read our Cookie Policy.
We may serve advertising through our Services and our digital assets (including websites and applications that use our Services), which may also be tailored to you, e.g., based on your recent browsing on websites, devices, or browsers.
To provide these ads to you, we may use cookies and/or JavaScript and/or web beacons (including clear GIFs) and/or HTML5 local storage and/or other technologies. We may also employ third parties, such as network advertisers (i.e., third parties that display advertisements based on your website visits), to serve targeted ads. External providers of advertising networks, advertisers, sponsors, and/or website traffic measurement services may also use cookies and/or JavaScript and/or web beacons (including clear GIFs) and/or Flash cookies and/or other technologies to measure the effectiveness of their ads and to personalize advertising content for you. These third-party cookies and other technologies are subject to each provider’s specific privacy policy, not this one.
Where do we store the data?
Non-personal data
Please note that our companies and trusted partners and service providers are located around the world. For the purposes described in this Privacy Policy, we store and process any non-personal data we collect in various jurisdictions.
Personal data
Personal data may be maintained, processed, and stored in the European Union, the United States, Ireland, South Korea, Taiwan, Israel, and other jurisdictions as necessary for the proper delivery of our Services and/or as required by law (as further explained below).
How long do we retain the data?
Please note that we retain the collected data as long as necessary to provide our Services, to comply with our legal and contractual obligations to you, to resolve disputes, and to enforce our agreements.
We may rectify, replenish, or remove inaccurate or incomplete data at any time and at our own discretion.
How do we protect the data?
The hosting service for our digital assets provides us with the online platform that allows us to offer our Services to you. Your data may be stored through our hosting provider’s data storage, databases, and general applications. It stores your data on secure servers behind a firewall, and it offers secure HTTPS access to most areas of its Services.
All direct payment options offered by us and our hosting provider for our digital assets comply with the standards of PCI-DSS (Payment Card Industry Data Security Standards) managed by the PCI Security Standards Council, a collaboration of brands like Visa, MasterCard, American Express, and Discover. PCI-DSS requirements help ensure the secure handling of credit card data by our store and its service providers.
Despite the measures and efforts taken by us and our hosting provider, we cannot guarantee absolute protection and security of the data you upload, post, or otherwise share with us or others.
We therefore encourage you to set strong passwords, and to avoid sharing any confidential information with us or others that you believe could cause you substantial or lasting harm if disclosed. Since email and instant messaging are not recognized as secure forms of communication, we also request that you avoid sharing any confidential information through any of these communication channels.
How do we handle minors’ data?
Children may use our Services. However, they may be required to provide certain information to access certain features. Some data collection (including data collected via cookies, web beacons, and other similar technologies) may occur automatically. When we knowingly collect, use, or disclose data from a child, we will seek parental consent in accordance with applicable law. We do not condition a child’s participation in an online activity on the provision of more contact information than is reasonably necessary for participation in that activity. We use the information we collect only in connection with the Services requested by the child.
We may also use a parent’s contact information to communicate about the child’s activities within the Services. Parents can review their child’s data that we have collected, prohibit us from collecting further data from their child, and request that any data we have collected be deleted from our records.
To review, update, or delete your child’s data, please contact us. To protect your child’s privacy, we may ask you to verify your identity. We may deny access to the data if we believe your identity is not sufficiently certain. Please note that certain data may not be deleted due to other legal obligations.
We only use your personal data for the purposes set out in this Privacy Policy and only when we believe that:
- The use of your personal data is necessary to perform or conclude a contract (e.g., to provide you with the Services themselves or customer care or technical support);
- The use of your personal data is necessary to comply with the relevant legal or regulatory obligations; or
- The use of your personal data is necessary to support our legitimate business interests (provided that such use is conducted at all times in a way that is proportionate and respects your data protection rights).
As an EU resident, you may:
- Request confirmation of whether personal data concerning you is being processed, and access your stored personal data along with specific supplementary information;
- Request receipt of the personal data you have provided to us in a structured, commonly used, and machine-readable format;
- Request the correction of your personal data that is stored with us;
- Request the erasure of your personal data;
- Object to the processing of your personal data by us;
- Request the restriction of the processing of your personal data; or
- Lodge a complaint with a supervisory authority.
However, please note that these rights are not absolute and may be subject to our own legitimate interests and regulatory requirements. If you have general questions about the personal data we collect and how it is used, please contact us as detailed below.
In the course of providing the Services, we may transfer data to affiliated entities or other third parties and from your country/jurisdiction to other countries/jurisdictions worldwide. By using the Services, you consent to the transfer of your data outside the EEA.
If you are a resident of the EEA, your personal data will only be transferred to locations outside the EEA when we are satisfied that an adequate or comparable level of personal data protection is in place. We will take appropriate steps to ensure that we have adequate contractual arrangements in place with our third parties to ensure that adequate safeguards are implemented so that the risk of unauthorized use, alteration, deletion, loss, or theft of your personal data is minimized and that these third parties act at all times in compliance with applicable laws.
California Consumer Privacy Act Rights
If you are using the Services as a California resident, you may be entitled under the California Consumer Privacy Act (“CCPA”) to request access to and deletion of your data.
To exercise your rights to access and delete your data, please see the contact details below.
The Website does not sell user data
We do not sell users’ personal data for the purposes of the CCPA.
California residents under the age of 18 who are users of the Services may request and obtain removal of content or information they have publicly posted by emailing us at the address provided in the “Contact” section below. All requests must be labeled “California Removal Request.” Each request must include a description of the posted content you want removed, as well as sufficient information to enable us to locate the material. We do not accept notifications that are not labeled or delivered properly, and we may not be able to respond if you do not provide adequate information. Please note that your request does not ensure complete or comprehensive removal of the material. For instance, material you posted may be republished or reposted by another user or third party.
Updates or changes to the Privacy Policy
We may revise this Privacy Policy from time to time at our sole discretion, and the version posted on the Website is always current (see “Last Updated” statement). We encourage you to review this Privacy Policy regularly for any changes. In the event of significant changes, we will post a notice on our Website. Your continued use of the Services after notification of changes constitutes your acknowledgment and consent to the updated Privacy Policy and your agreement to be bound by the terms of the changes.
